Privacy Policy

At JAJApet (“we,” “us,” “our”), accessible from jajapet.com, protecting your personal information is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data when you visit and shop on our website.

Consent

By using our website, placing an order, or creating an account, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described here.

Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly

  • Name and contact information (email, phone number, billing/shipping addresses)

  • Account login details if you create an account

  • Payment information (processed securely via third-party payment processors)

  • Customer support correspondence and other messages you send to us

Automatically Collected Information

  • Device and browser information

  • IP address

  • Pages visited, products viewed, and interactions on the site

  • Cookies and similar tracking technologies

This information helps us process your orders, personalize your shopping experience, and improve our service.

How We Use Your Information

We use your information for purposes including, but not limited to:

  • Processing and fulfilling orders

  • Communicating order status and customer support

  • Personalizing website content and promotions

  • Improving our products and services

  • Sending newsletters or marketing materials (only if you opt in)

  • Detecting fraud and ensuring security

We will never sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, such as:

  • Remembering your login and preferences

  • Tracking items in your cart

  • Analyzing usage patterns for website improvements

You can manage or disable cookies through your browser settings; however, disabling cookies may impact your experience on our site.

Third-Party Services

We may share your information with trusted third parties who help us operate the website, process payments, ship orders, or provide analytics and marketing services. These parties are only permitted to use your information as necessary to provide the service and are bound by confidentiality obligations.

Your Rights

Depending on your location, you may have rights related to your personal data:

  • Right to access your information

  • Right to correct or update your information

  • Right to request deletion of your data

  • Right to restrict certain processing

  • Right to opt out of marketing communications

To exercise any rights, please contact us at the address below. We will respond in accordance with applicable law.

Children’s Privacy

Our website does not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided personal information, please contact us so we can remove the data from our systems.

Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed about how we protect your information.