Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.

Shipping Destinations

We currently ship to multiple countries and regions worldwide.
Available shipping options and delivery estimates will be displayed at checkout based on your location.

If your country is not listed at checkout, please contact our customer support team for assistance.

Shipping Methods & Delivery Time

Shipping times vary depending on destination, carrier, and local customs processing.

Estimated delivery time (after dispatch):

  • Standard Shipping: varies by location

  • Expedited Shipping (if available): faster delivery times will be shown at checkout

Please note that delivery times are estimates and not guaranteed.

Shipping Costs

Shipping fees are calculated automatically at checkout based on:

  • Destination

  • Package weight and size

  • Selected shipping method

Any applicable shipping promotions or free shipping offers will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Tracking information may take 24–48 hours to update after shipment. If tracking does not update immediately, please allow additional time.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.

These charges are not included in the product price or shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for more information.

Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete when placing your order.

We are not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Orders returned to us due to address errors

If an order is returned due to an address issue, reshipping fees may apply.

Lost or Delayed Packages

If your order appears to be delayed or lost in transit, please contact us with your order number and tracking details. We will work with the carrier to investigate and assist you as best as possible.

Please note that delivery delays caused by carriers, customs clearance, weather, or other external factors are beyond our control.

Split Shipments

In some cases, orders containing multiple items may be shipped in separate packages to ensure faster delivery. If this happens, you will receive separate tracking numbers.